How are original artworks presented?

All of my original artworks are created on custom stretched 100% cotton canvas, framed with floating frames made of oak, with hanging hardware already attached, ready for you to hang.

Shipping - Australia

Framed works can be shipped Australia-wide via courier and Australia Post. They are well-packed and wrapped within a custom carton.

Unframed paper and print works are packed in a protective cylinder. We recommend leaving your item in the cylinder until your chosen framer unpacks it. Prints, reproductions and other unframed works are delicate, and any damage incurred after receipt of the work is not the responsibility of Colourway Atelier.

Shipping - International

All international orders will be shipped unframed. 

If you are outside of Australia and want to purchase an original artwork on canvas, please get in touch with us for a price. Paintings will need to be removed from frames and rolled to ship overseas. They will be packed in a protective cylinder, ready for you to have them restretched and reframed. We recommend leaving your item in the cylinder until your chosen framer unpacks it. Prints, reproductions and other unframed works are delicate, and any damage incurred after receipt of the work is not the responsibility of Colourway Atelier.

Please remember that customs and import fees or taxes may apply in your country. Colourway Atelier accepts no responsibility for these fees, please check with your customs department before purchase.

Commissions

Commissions will reopen later in 2023 and are taken at the artist's discretion. Clients and collectors are encouraged to contact Leah at hello@colourwayatelier.com to discuss potential commissions and wait times.

What is a ‘Fine Art Reproduction’

A Fine Art, or Giclee, Reproduction is created by first having an art capture specialist copy my artwork to create the perfect digital file capable of printing it to almost any size you need without losing any quality.

Then, I work with my Master Printer to choose the ideal Cotton Rag Art paper or Canvas to bring out the best in your Reproduction. The colours are checked by me, and the Master Printer ensures that through world standard colour calibration and profiling, each reproduction, regardless of when it is printed, will match the very first one.

What is a Limited Edition Reproduction?

A limited edition Reproduction is offered in limited numbers. When the listed number for a Limited Edition Reproduction is reached, the edition is sold out and is no longer available for printing. The only exception to this is the event where an existing reproduction is damaged and needs to be replaced under the terms of my warranty.

What is the Certificate of Authenticity?

All Limited Edition Fine Art/Giclee reproductions are provided with a Certificate of Authenticity signed and numbered by me This is your proof that the edition is sanctioned by me and certifies the artwork’s authorship, title and printing details. 

Can I request a Fine Art Reproduction in a particular size?

Yes, it is possible to make a special request for a custom order. While I list a range of sizes on my site, I am able to custom print images to a specific size for you.

How long does it take to prepare a custom order?

It takes approximately 1 week for orders to be printed plus delivery time, however, during peak printing times, such as Christmas this may vary. Delivery time is out of my control so please be sure to place your order early if a deadline needs to be met. 

Do you require payment up front for a custom order?

As each Art Reproduction is a custom printed product, payment is required upfront.

How will my Fine Art Reproduction arrive?

Orders are packaged and shipped with great care. All unframed Fine Art Reproductions are shipped rolled in acid free cellophane and are placed in a protective tube for shipping via Australia Post. I recommend you allow your chosen professional framer to unpack your Fine Art Reproduction so no damage can be incurred prior to framing. 

If you have ordered a framed paper reproduction, or stretched canvas, it will arrive well-packaged in a custom carton, ready to hang once unpacked.

Will my reproduction look the same colour as I see on my screen?

All reproductions are proofed and approved by me to ensure a match to the original artwork as closely as humanly possible. Monitors across the world vary in the way they show colours, as do the browsers you use to view them (Chrome, Firefox, Internet Explorer etc). It is quite likely that the printed image will look a little different to what you see on your monitor, but rest assured, the printed image is a true likeness of the original artwork.

What does ‘ready to hang’ mean?

A ready to hang canvas painting or reproduction has a "Gallery wrap" edge. This is where the artwork is wrapped around the edge of a timber stretcher frame and a hanging wire is attached to the back. All you need to do is provide a suitable hanging hook on the wall.

In the case of a canvas reproduction, when supplied unframed, it comes with a 50mm additional border to allow for stretching at your local framer. Most canvas reproductions come with what we call a “Mirror Wrap”. It is a great look for the artwork and allows the image to continue around the sides of the stretcher without losing any of the original image.

Returns and Refund Policy

Due to the delicate nature of transporting and handling artwork, returns and exchanges are not offered on Fine Art Reproductions, works on paper or original paintings for change of mind. 

All artwork is handled with the utmost care during the packaging process. In the unlikely event that your delivery becomes damaged in transit, please first contact us - we will ask you to photograph the packaging before opening the package and then photograph the damaged work inside. We can then work on a solution depending on the nature of the work.

All original artwork, including commissions, must be approved before being sent per our commission contract. We try our very best to photograph colour as accurately as possible, but this can vary slightly due to differences between phone and computer screens. As such, work cannot be replaced or returned due to a change of mind once it has arrived. Don't hesitate to contact us before purchasing if you require more information or have questions about the work. We’d be delighted to communicate!

Can I use the Digital Images on this site?

No, all digital images in this website are available to any person for the express purpose of viewing the web site only. No image or portion of any image may be reused without my express written permission. All artwork is subject to International copyright laws.